DATA PROTECTION POLICY OF J&J DREAMS, S.L,
Last update on 02/25/2020
Welcome to the Internet site Http://wk.smartentradas.com (the "Website"). Following the principles of legality, loyalty and transparency, we make this Data Protection Policy available to you, which provides information regarding the processing of personal data that J&J DREAMS, SL, - ("Smart Events"), with NIF B86752870, and with registered office at C / Teodoro Domingo 35. 28250 MadridEspaña, may do through the Website.
If you have any questions regarding the processing of your personal data, you can contact Smart Events via email ventas@smartevents.app
For the purposes of this Data Protection Policy, “User (s)” shall be understood as the person who creates an account on the Website and who buys tickets through it - in this sense, the User who complies with the conditions described in the Terms and Conditions of Contract may purchase tickets. may purchase tickets.
PROCESSING OF PERSONAL DATA THROUGH THE WEBSITE
This Data Protection Policy collects the necessary information about the treatment of personal data of the Users that Smart Events may carry out through the Website. Smart Events may collect personal data from Users through the registration form necessary to create an account and during the same ticket purchase process.
Smart Events will have a double condition in the treatment of Users' personal data:
1. Responsible for the treatment in relation to the management of the User account that the User creates by completing the registration form provided for this purpose on the Website; and
2. in charge of managing the relation wi the Promoters -term defined in the Terms and Conditions of Contract- in relation to the provision of ticket sales services for said events.
Through the registration form, the following personal data will be requested:
• Name and last name.
• Email address.
• And, if the User deems it appropriate, since it is optional, date of birth.
After entering these data, the User will have created an account with Smart Events.
In relation to the ticket purchase process, the following personal data will be requested:
• Postal address.
• And, if the User deems it appropriate, it is optional: (1) DNI / NIF / NIE; (2) complementary direction; and (3) telephone number.
• Additional economic data.
In the case that during the purchase process the User has to provide data from third parties, the User guarantees that he or she has informed the corresponding person of the use that will be made of the data provided and that he or she has obtained his or her consent to allow communication and the treatment of the data by Smart Events and the Promoter of the event that corresponds in each case in the terms provided in this Data Protection Policy.
It is important that in order for us to keep the personal data of the Users updated, we are informed whenever there is a change in them. In any case, the User will be responsible for the accuracy, validity and authenticity of the personal data provided, and undertakes to keep them duly updated. Smart Events reserves the right to unsubscribe all data belonging to Users whose personal data is proven false.
We may also collect, in addition to the personal data that the User provides, information on the use that the User makes of the Website, as indicated in our Cookies Policy.
FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA OF USERS?
Smart Events will process Users' personal data for the following purposes:
1. Ticket sales through the Website. In particular, Smart Events will process your data to:
a. Manage the sale of tickets that the User acquires through the Website.
b. send NO commercial notifications to manage the purchase made through the Website.
c. In the case that this option is offered and you select it in the purchase process, send the User the welcome pack related to the event for which they have purchased a ticket.
d. control, analyze and manage situations of risk, fraud, incidents or claims in relation to the purchase of tickets through the Website.
As already indicated, Smart Events will process the personal data of the Users for this purpose on behalf of the Promoters, acting as the person in charge of the treatment of the Promoter, so the Promoter that corresponds in each case will be responsible for the treatment of the data Users for this purpose.
The legal basis for the treatment of Users' personal data for this purpose is the execution of the ticket purchase contract, being the necessary treatment for this purpose.
Registration on the Website. Smart Events will process the personal data provided by the User for the provision of event ticket sales services for the Promoters, being the necessary treatment for this purpose.
The legal basis for the treatment of Users' personal data for this purpose is the User's consent when registering and, where appropriate, the execution of the ticket purchase contract.
3. User account management. As a result of the access by the User to his private area after creating his account, Smart Events may process his personal data to manage the registration and subsequent data that the User may generate from the use of his account in order to manage the User's account. , respond to questions that may arise through it and carry out the maintenance and control of the account.
The legal basis for the treatment of Users' personal data for this purpose is the User's consent when registering.
4. Sending commercial communications by Smart Events. Given the relationship that unites the User with Smart Events, we may send Users electronic communications regarding commercial products and services of Smart Events, as well as contests that it organizes or in which it participates. The foregoing, covered by current regulations.
The legal basis for the treatment of Users' personal data for this purpose is the legitimate interest of Smart Events or, where appropriate, the User's consent.
The User may at any time request that Smart Events cease to send these communications without having to cancel their personal data. For these purposes, Smart Events, in each commercial communication that it sends to the User by electronic means, will provide a simple and free procedure that allows the User to oppose the processing of their data for this purpose.
FOR HOW LONG WILL WE KEEP YOUR PERSONAL DATA?
The personal data that the User has entrusted to Smart Events will be kept for the time strictly necessary for the purposes for which they were collected, as long as the consent has not been revoked -when the processing of personal data is based on consent- . However, even after the aforementioned time has elapsed or the revocation of consent has occurred, Smart Events will keep the personal data of the Users, duly blocked, to attend to the responsibilities that may arise from the relationship with the User and any other legal requirement.
THIRD PARTIES TO WHICH Smart Events WILL COMMUNICATE DATA OF THE USERS
Smart Events may communicate personal data of the Users to some or all of the following third parties:
1. In charge of the treatment of Smart Events, that is, third-party collaborators or service providers of Smart Events who, in order to comply with said collaboration or provision of services, have to access the personal data of the Users (IT companies, courier companies, etc.). .). In this sense, it is noted that among those responsible for the treatment of Smart Events, is the company Smartsupp owner and who provides the chat services available on the Website and TOAC TV, in charge of the emission and distribution of Streaming.
2. Promoters of the events. As already indicated above, the Promoter will be responsible for the treatment of the data collected on the occasion of the purchase of tickets through the Website, Smart Events in this case acting as data processor. The Promoter that corresponds in each case will process the data of the Users who buy tickets for the management of the event of which they are the promoter and, in general, to carry out the pertinent procedures in relation to the purchase. Likewise, in the event that the User has expressly consented by checking the box enabled for this purpose, the Promoter of the event that corresponds in each case, may process the data of the Users who have consented in order to send them commercial communications related to the products. and services of the Promoter.
3. Collaborators and sponsors of the events. In the event that you have expressly consented in the box enabled for this purpose, Smart Events may communicate personal data of the Users to collaborators and sponsors of the events whose tickets are sold through the Website to send to the User who has consented to relative commercial communications. to your products and services.
Smart Events may make international transfers of Users' personal data to the aforementioned third parties located in countries that do not offer an adequate level of security, but with whom Smart Events has signed a contract that complies with European data protection standards, or are attached to the US-Europe Privacy Shield.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
As the owner of your personal data, the current legislation grants the User a series of rights:
• Right of access and information on the processing of personal data. In particular, the User has the right to request information from Smart Events about the purposes of the processing of their personal data, the particular category of the data being processed, the recipients, the origin of the data when they do not come from the User, the duration planned preservation and use of automated decisions.
• Right of rectification of the data that the User considers inaccurate, or its deletion if they are no longer necessary to fulfill the purpose for which they were collected, provided that their treatment is not required for Smart Events to comply with legal obligations , for the formulation, exercise or defense of claims or for reasons of public interest.
• Right to object to Smart Events' treatment of the User's personal data and not to be the subject of a decision based on automated processing, including profiling.
• Right to limit the processing of the User's personal data when any of the conditions established in the applicable regulations on data protection are met.
If a User requests this right, Smart Events will keep the User's personal data duly blocked and will only process it if he has his consent, if he requires it to use it in the formulation or exercise of claims, if necessary for reasons of public interest or for the protection of third party interests.
• Right to portability of the User's personal data within the limits established in the applicable regulations, when the basis of the treatment is consent or a contract, this right empowers the User to receive the personal data that he has provided in a structured format. , for common use, and to transmit them to another data controller without Smart Events being able to prevent it. Whenever technically possible, if required, Smart Events will directly transmit the User's personal data to the new person in charge that the User designates.
The User may exercise their rights by directing a written communication to the registered office of Smart Events or to the email address provided for this purpose, ventas@smartevents.app, including in both cases a photocopy of their ID or other equivalent identification document.
CAN I WITHDRAW CONSENT?
The User has the possibility and the right to withdraw consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
WHERE TO CLAIM IN CASE YOU CONSIDER THAT YOUR DATA IS NOT PROCESSED CORRECTLY?
If any User considers that their data is not processed correctly by Smart Events, they can direct their claims to the email reclamaciones@smartevents.app or to the corresponding data protection authority, with the Spanish Data Protection Agency (AEPD) being indicated in the Spanish territory, www.agpd.es. In any case, the User can file a claim with the supervisory authority, her habitual residence, place of work or place of the alleged infringement.
SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA
In order to safeguard the security of Users' personal data, Smart Events states that it has adopted all the technical and organizational measures necessary to guarantee the security of the personal data provided. All this to avoid its alteration, loss, and / or unauthorized treatment or access, as required by regulations, although absolute security does not exist.
Likewise, Smart Events states that the personal data of the Users will be treated with the utmost zeal and confidentiality by all the personnel involved in any of the phases of the treatment.
MODIFICATION OF THIS DATA PROTECTION POLICY
This Data Protection Policy could be modified based on the legislative and regulatory requirements, in order to adapt said policy to the instructions issued by the Spanish Agency for Data Protection or if Smart Events considers it necessary to provide a better Information on data processing, therefore Users are advised to read it periodically. In the event that this occurs, we will clearly indicate the changes introduced so that the User can know, in an updated way, how we treat their personal data.